Terms of sale
Last updated: 28 July 2026
Courtesy translation. In case of discrepancy, the French version prevails.
These terms of sale govern access to and use of the Ryvka service by any restaurateur (the “Client”) who has created an account on the app. They are concluded between RYVKA, an SAS registered under SIREN 994 521 631, with its registered office at 23 Avenue de Bonneuil, 94210 Saint-Maur-des-Fossés, France, and the Client.
1. Purpose of the service
Ryvka provides the Client with a platform for managing a digital menu, taking orders at the table (with online payment via Stripe) and, optionally, synchronising orders with the restaurant's POS system.
2. Account creation and access
Access to the service requires creating an account (email and password) and, in order to receive guest payments, connecting a Stripe account in the Client's name. The Client is solely responsible for the accuracy of the information provided and for the confidentiality of their login credentials.
3. Prices and payment
The pricing terms applicable to the Client (subscription, commission or free of charge, depending on the offer in force) are communicated to them separately before any subscription, in particular on the pricing page. Payments made by the restaurant's guests are processed by Stripe and paid directly into the Client's Stripe account, less Stripe fees and, where applicable, the Ryvka commission.
4. Processing of the restaurant's guests' data
For the processing of its own guests' data (orders, amounts paid), the Client is the data controller within the meaning of the GDPR; Ryvka acts as processor, on the Client's instructions, within the meaning of Article 28 of the GDPR.
In this capacity, Ryvka undertakes to:
- Process this data only for the purposes and on the instructions of the Client (operation of ordering and payment)
- Guarantee the confidentiality of the data processed and the commitment of its staff in this respect
- Implement appropriate technical and organisational security measures (Article 32 of the GDPR)
- Use the sub-processors listed in the “Recipients of the data” section of the privacy policy, and inform the Client of any change
- Assist the Client in meeting its own GDPR obligations (responding to data subjects' requests, breach notification)
- Notify the Client without undue delay of any data breach concerning them
- Delete or return the data at the end of the contractual relationship, unless a legal retention obligation applies
For the Client's own account data (email, restaurant information), Ryvka is the data controller; see the Privacy page.
5. Client's obligations
The Client undertakes to use the service in accordance with its purpose, to comply with its own legal obligations towards its guests (in particular regarding data protection and invoicing), and not to misuse the service for unlawful purposes.
6. Liability
Ryvka uses reasonable means to ensure the availability and security of the service, without guaranteeing uninterrupted operation. Ryvka cannot be held liable for interruptions, losses or malfunctions attributable to its third-party providers (Stripe, Supabase, third-party POS systems, Apple, Cloudflare) or to use of the service by the Client that does not comply with these terms.
7. Term and termination
The Client may stop using the service and delete their account at any time from the app. Ryvka may suspend or terminate a Client's access in the event of a serious breach of these terms, after a formal notice that has gone unanswered where possible.
8. Intellectual property
The app, its code, its brand and its graphic elements are the exclusive property of Ryvka. The Client retains full ownership of the content it publishes (menu, photos, 3D models).
9. Governing law and disputes
These terms are governed by French law. Any dispute relating to their interpretation or performance falls, failing an amicable settlement, within the jurisdiction of the courts of the district of Ryvka's registered office.